What is personalised care?

 

a message from andrew

There is a huge amount of information available to patients these days and even with a medical degree, it is nearly impossible to filter and sift through the different opinions, advice and data that are so readily accessible.

This website is for you. It has been designed with you, the patient, literally and metaphorically, at the "heart of everything", so you have a clear understanding of my patient-centred philosophy and what I do. Please take the time to go through the website. I encourage you to use the information so you can prepare questions in advance, before your consultation.

If there is anything that you are unsure of, anything that has not been answered here, or just have further questions, please do not hesitate to contact me here. I look forward to embarking on this journey of ours together.

Best wishes, Andrew.

 

Your journey

Most patients (and doctors) do not realise that patients are are the best people to be in charge of their care. Your journey from initial consultation, diagnosis, intervention and after, is personal to you and your loved ones. You must be confident of the choices being made in your care. After all, it is your body and your condition being treated!

As a vascular surgeon and an active academic researcher, I am in a position to tell you that 'medical' decisions are rarely clear cut. The decision on intervention (or not) will always be a joint process between myself and you, based on the latest available evidence and a risk-benefit analysis of the pros and cons of each approach. THIS, is my definition of personalised care. Click here to read more about patients' perspective in the surgical decision-making process.

 
Barriers can arise if surgeons are unable to effectively convey information on benefits and risks or are unwilling to offer management choices based on patients’ preferences. Facilitating shared decision making, allowing patients to carefully think and consider the alternatives, and empowering them to share in the decision-making process improve patient satisfaction and treatment adherence and represent the hallmark of an excellent clinician.
— Eric Lim, Academic Thoracic Surgeon, Royal Brompton Hospital